Zoom & Kaltura Support

We provide Zoom & Kaltura support for Eastern University faculty and staff. Please contact the individuals below with any questions you may have.

Below you will find several video tutorials created by our team to assist with common trouble shooting questions.

Visit our EVENTS page for upcoming workshop dates and times.

Alvin Wong | brightspace@eastern.edu | 610-225-5037

Alvin Wong | brightspace@eastern.edu | 610-225-5037

Sue Yavor | brightspace@eastern.edu | 610-341-4363

Sue Yavor | brightspace@eastern.edu | 610-341-4363


Zoom Support

Zoom is Eastern University's online meeting software. This software will allow you to host online meetings and classes as well as record session for playback. In this video you will learn how to download Zoom and launch your first meeting.

In this video you will learn how to use your Zoom meeting room to record a meeting and how to post the recording in your Brightspace course for your students to access.

For additional Zoom training videos please visit Zoom's YouTube Channel.

Kaltura Training & Support

For Kaltura training videos please visit Kaltura University and follow these step-by-step instructions:


Shorter, quick fix Kaltura tutorials are available on Kaltura's homepage.